My stay at Zenith Sukhumvit Hotel brought a mix of experiences. The location was a highlight, being conveniently close to Bumrungrad Hospital and the night market. However, the service left much to be desired, with slow responses and inconsistent amenities. Overall, I appreciated the hospitality, though there were several issues that dampened my experience.
Rooms
5.0
I found the room itself to be basic. The decor felt outdated, and while there was a reading chair and TV, I expected more comfort from a supposedly deluxe room. The bathroom had old fixtures that could use an upgrade.
Service
5.0
Service was friendly but inefficient. It took an unacceptably long time to get basic items delivered to my room, and there were times when my calls to reception went unanswered.
Location
10.0
The location was a definite plus. Close to the hospital and a vibrant night market, it made exploring the area easy and convenient. Plus, there are great sidewalks for running along the canals.
Dining
5.0
Dining options were reasonable, though not really good. The breakfast was sparse and didn't leave a lasting impression, despite the attempts at variety.
Facilities
5.0
Facilities were okay but not excellent. The pool area felt uninviting and lacked shade, which is not ideal for relaxation.
Sebastian
United Kingdom,
March
2025
7.0/10
I had a mixed experience at Zenith Sukhumvit Hotel. The location was awesome, super close to the Phloen Chit sky train station, making it easy to explore Bangkok. However, the service could really use some improvement, as I faced a lot of issues trying to get simple requests fulfilled. Overall, it has its perks, but I can't ignore the downsides.
Rooms
6.0
My room was really clean and comfortable, with a safe and all basic amenities. However, some hot water issues cropped up during my stay, which was frustrating.
Service
5.0
I found the staff friendly when they were available, but I often had to wait long stretches for simple requests, like getting some utensils delivered to my room. The reception could also improve their responsiveness.
Location
8.0
The hotel is in a great area, especially if you love exploring the nightlife or want easy access to shopping and hospital services nearby. The Arab Quarter gave it a unique vibe.
Dining
6.0
Dining options were decent, with a mix of European and Asian dishes. However, service was hit or miss especially when it came to order accuracy and timing.
Facilities
5.0
The facilities were okay, but the internet can be super slow during peak hours, which is a bummer if you need good connectivity.
Mason
United Kingdom,
December
2024
7.0/10
My stay at Zenith Sukhumvit Hotel had its ups and downs. The staff were friendly and willing to help, but the overall service left much to be desired. The room was quite decent and clean, yet there were issues with hot water and unreliable Wi-Fi. The location was great for local dining, but not close to many tourist attractions.
Rooms
7.0
My room was clean and well-equipped with a comfortable bed, a decent bathroom, and amenities like a TV and a desk. Even though some areas felt a bit tired, it still met my needs.
Service
5.0
While the staff were friendly, the service was inconsistent. It often took too long to get simple requests fulfilled, and I experienced delays that were frustrating.
Location
8.0
The hotel's location was excellent for accessing local food and shopping, though I found it somewhat far from major tourist sites. The proximity to the train made getting around easier.
Dining
6.0
The breakfast had a reasonable selection with an omelette station, which was nice. However, it felt a bit limited for my tastes.
Facilities
6.0
Facilities included basic room service and housekeeping. Yet, some amenities like the Wi-Fi were disappointing. I had to rely on my personal hotspot more than I expected.
Rosie
United Kingdom,
December
2024
7.2/10
I had a mixed experience at Zenith Sukhumvit Hotel. The location is solid, right next to Bumrungrad Hospital, which was convenient for me. However, the service was hit or miss. Some staff were super friendly and helpful, while others seemed overwhelmed. The internet was frustratingly slow during peak hours, and I had some issues with hot water. Overall, it was an okay stay, but I'd expect more from a hotel at this level.
Rooms
7.0
The room was clean and spacious with all the basics, though there were some inconsistencies, like housekeeping not replacing all items properly during my 4-night stay.
Service
5.0
While some staff were courteous and attentive, I experienced delays in service when I needed basic things like utensils and had to follow up multiple times.
Location
9.0
The location is amazing, right next to Bumrungrad Hospital, and it's super central, making it easy to get around the city.
Dining
7.0
Breakfast had a decent variety, but I would have liked a bit more in terms of main items. The food quality was good though, just not as extensive as I hoped.
Facilities
6.0
The hotel offered decent facilities such as room service and even a shuttle service, but the internet connection could really use improvement.
Oscar
United Kingdom,
November
2024
5.4/10
My stay at Zenith Sukhumvit Hotel was pretty solid overall. The staff were extremely friendly and attentive, making me feel well taken care of during my time there. However, I faced some issues with internet connectivity and there were times when hot water wasn't available, which was disappointing. Still, the location is fantastic, right next to Bumrungrad Hospital and close to shopping spots.
Rooms
7.0
My room was clean and spacious, although the carpet felt a bit dirty. It had the basic necessities, but I did have to call for shampoo and shower gel.
Service
8.0
The service from the staff was amazing, always asking if I needed anything and really being helpful. However, I did experience some delays in receiving items like cutlery, which was frustrating.
Location
9.0
The location is great, especially if you need to be close to Bumrungrad Hospital. It's also near great local food options and shopping malls, which was super convenient.
Dining
6.0
Dining was hit or miss. Breakfast had decent options and was replenished well, but some of my orders took a while to arrive, making things a bit chaotic at times.
Facilities
6.0
The facilities were adequate, but I found the internet connection to be pretty terrible during peak hours. The rooftop pool was a nice touch, though.
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